Frequently Asked Questions

Physical Therapy is a treatment option for all ages that focuses on improving movement of the body and promoting a pain-free, active lifestyle. Many use PT as an alternative to surgery or medication, others just want to improve their health and prevent future injury. Whatever your reason, Ascent Physical Therapy can complete your goals by implementing a custom tailored plan for you. This could include hands-on manual therapy, exercise programs and one on one patient education with a Physical Therapist. If you feel Physical Therapy is the right treatment option for you, please give us a call at (248) 499-6441!

Ascent believes that Physical Therapy is a great option when considering pain management or mobility improvement options. If you have specific areas of concern you can always give us a call and we can have a therapist chat with you about your options. You may also call to set up a complimentary consultation at (248) 499-6441 to see if Physical therapy would be a good option for you.

Your appointment can be scheduled over the phone or in person when you have your prescription from a physician. After your evaluation we will work with your schedule to book appointments that will meet your physical therapy needs. If you are interested in making an appointment please give us a call at (248)-499-6441. You may also fill out a form here (include link for landing page) and we will call you to schedule. We encourage you to book ahead because appointments do tend to fill up quickly.

We are located on the Northeast corner of Telegraph and Square Lake. If you need further directions find our location here.

On your first initial appointment you should bring your ID, insurance card, and your prescription (if you have a physical copy). We also advise that you dress comfortably, loose fitting clothing and closed toed shoes are recommended.

On your first visit we would advise you to come in 10-15 minutes early to help with the registration process and allow enough time for you to fill out paperwork. After that we will bring you to one of our offices to begin the evaluation. This typically begins with patient background and medical history with the Therapist, as well as going over your personal goals for Physical Therapy. After this introduction treatment can begin! At Ascent we are known for our hands-on orthopedic approach, which we begin right on day one for approximately 15 to 30 minutes. After this you may receive a modality to finish out your session. When your treatment session has been completed, we will work together on your schedule to make sure we can meet your physical therapy needs. If you have more specific questions about the sessions please give us a call at (248) 499-6441.

All insurance companies offer different amounts of coverage, but we can give you an estimate of your expected responsibility when you call with your specific insurance information. Typically all that we need to find this out would be your enrollee ID/member ID and your date of birth. Please feel free to call us with that information handy and we will be happy to give you an estimate. Of course, we can only estimate your expected responsibility, it may be different once we bill your insurance directly. We would ultimately recommend for you to call your insurance (using the number on the back of your card) and ask them exactly what you are expected to pay for Physical Therapy.

Each session is about 45 minutes long. Typically about an hour for your first appointment. If you are ever in a time-crunch you can always let us know at the beginning of your visit and we will be sure to get you out of the clinic on time.

Each individual patient that we see is different, we do not have a set formula for how often someone needs to be seen. Once your Physical Therapist has evaluated you, they can recommend how often you should be coming in. The prescription from your Physician may say a certain number of visits but we will make sure that you will be seen as long as it takes to reach your Physical Therapy goals.

Yes, we do offer free 15 minute consultations. During this session you will be able to meet with a therapist and discuss your concerns, but there will be no hands-on work done until your initial evaluation appointment. Typically, the consultation is for people who have not already received a prescription for Physical Therapy from their Doctor. If you would like to schedule a consultation you can give us a call at (248)-499-6441. If you already have a prescription, let’s set up your evaluation appointment!

Yes, your prescription can be used anywhere you’d like, even if it has the information for another clinic on it. The only requirements for a prescription would be that it has been written within the past 90 days. In addition, if the physician noted a duration we cannot use the prescription if that duration has passed. If you have any questions pertaining to your prescription please do not hesitate to give us a call at (248) 499-6441, we would love to help!

If you would like a full copy of your privacy rights, find them here!.

At Ascent Physical Therapy we value each client’s time equally. We understand that, on occasion, unforeseen circumstances make it impossible to attend your scheduled appointment. If this happens, please give us as much notice as possible so that we can reschedule your appointment and open that time slot for another patient. We require that you call by 5:00pm the previous business day to cancel your appointment.

The first same-day cancellation will be waived, however subsequent same day cancellations will result in a charge of $50.00 per incident. This charge is the responsibility of the patient, and will not be covered by insurance.If a patient cancels without reason or “no-shows” more than two times then we reserve the right to inform the referring physician and discontinue treatment.

We are always accepting applications, if you are interested in joining our team please send your resume to contact@ascentpts.com.

Yes! When you call to schedule your appointment make sure to inform us of your work or auto related injury. We can take down all of your claim information and make contact with your adjuster so that the process is as easy for you as possible. If you have further questions about your auto or workers compensation injury coverage, please do not hesitate to give us a call at (248) 499-6441!